FAQ

Frequently Asked Questions

Selection, integration, delivery, MOQ and after-sales — answers for procurement and IT decision makers, grouped by topic.

01 / SELECTION

Selection

How to combine authentication, whether dimensions and bays are customisable, and which scenarios are supported.

Open topic
02 / DELIVERY

Lead Time & Terms

Standard models ship in 2–4 weeks, MOQ by cabinet model, OEM/ODM white-label, installation and training.

Open topic
03 / INTEGRATION

Integration

ERP, OA and WeCom integration, on-premise deployment and data security.

Open topic
04 / SUPPORT

Support

Remote monitoring and on-site service, OTA updates, long-term support and test reports.

Open topic

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